Question 1

What products does Botanico offer?

Accepted Answer

We offer premium, handcrafted soy wax candles designed for home décor, relaxation, and gifting. All candles are made using natural ingredients and high-quality fragrances.

Question 2

Are your candles made from 100% soy wax?

Accepted Answer

Yes. All Botanico candles are made from 100% natural soy wax, which burns cleaner, lasts longer, and is eco-friendly compared to paraffin candles.

Question 3

Are your candles safe and non-toxic?

Accepted Answer

Absolutely. Our candles are made using non-toxic soy wax and high-quality fragrance oils. They burn cleanly with minimal soot.

Question 4

What are the benefits of using Botanico's soy wax candles?

Accepted Answer

Botanico's soy wax candles are crafted from 100% natural soy wax, ensuring a clean and smokeless burn that lasts over 50 hours. These candles provide a soothing and long-lasting fragrance, enhancing the ambiance of any living space.

Question 5

How do I get the best burn from my candle?

Accepted Answer

Trim the wick to ¼ inch before each burn
Let the candle melt fully edge-to-edge
Avoid burning for more than 3–4 hours at a time
Keep away from fans or AC vents

Question 6

What is your return policy?

Accepted Answer

We accept returns for damaged, defective, or incorrect products. You must notify us within 48 hours of delivery with photos.
 For full details, please check our Return Policy page.

Question 7

How long do your candles burn?

Accepted Answer

Burn time depends on the size of the candle, but most of our candles offer long-lasting performance designed for multiple uses.

Question 8

How strong are the fragrances?

Accepted Answer

Our candles are designed to provide a balanced fragrance — not too overpowering, yet noticeable enough to create a calming atmosphere.

FAQ

Frequently asked questions

What products does Botanico offer?

Are your candles made from 100% soy wax?

Are your candles safe and non-toxic?

What are the benefits of using Botanico's soy wax candles?

How do I get the best burn from my candle?

What is your return policy?

How long do your candles burn?

How strong are the fragrances?

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