Privacy Policy
Last Updated: June 30, 2026
This Privacy Policy explains how Skypath Studios, operating under the trade name Botanico ("Botanico", "we", "our", or "us"), collects, uses, stores, shares, and protects your personal information when you visit www.botanico.in, place an order, or otherwise interact with our website.
Your privacy is important to us. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Information you voluntarily provide, including:
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Full name
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Email address
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Mobile phone number
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Billing address
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Shipping address
Order Information
When you place an order, we may collect:
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Products purchased
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Order value
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Order history
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Transaction details
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Shipping information
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Payment status
Important: Botanico does not store your complete debit card, credit card, UPI PIN, CVV, or net banking credentials. Payments are processed securely through trusted third-party payment providers.
Technical Information
When you browse our website, certain information may be collected automatically, including:
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IP address
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Browser type and version
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Device type
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Operating system
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Time zone
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Pages visited
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Time spent on our website
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Referral website
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Clickstream information
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Cookie identifiers
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Deliver products to your shipping address
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Process payments securely
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Send order confirmations and shipping updates
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Respond to customer support requests
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Improve our website and customer experience
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Detect and prevent fraud, abuse, or unauthorized transactions
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Maintain internal business records
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Comply with applicable legal and regulatory obligations
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Analyze website performance and customer preferences
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Send promotional emails or marketing communications where you have chosen to receive them
3. Sharing of Personal Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only with trusted service providers when necessary to operate our business, including:
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Payment gateway providers
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Shipping and logistics partners
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Website hosting providers
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Analytics providers (such as Google Analytics)
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Advertising platforms (such as Google Ads and Meta Ads)
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Customer communication and email service providers, where applicable
These service providers receive only the information necessary to perform their services and are expected to protect your information appropriately.
We may also disclose information when required by applicable law, court order, legal process, or governmental authority.
4. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
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Keep the website functioning properly
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Remember your preferences
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Improve website performance
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Analyze visitor behavior
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Measure advertising effectiveness
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Provide a better shopping experience
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
5. Third-Party Services
Our website may use third-party services that collect information in accordance with their own privacy policies. These services may include:
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Payment processing providers
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Shipping and logistics providers
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Google Analytics
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Google Ads
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Meta Pixel and Meta Ads
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Other business service providers required to operate our online store
Your interactions with these services are governed by their respective privacy policies.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
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Fulfill customer orders
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Provide customer support
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Maintain accounting and business records
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Comply with legal, tax, and regulatory obligations
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Resolve disputes
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Enforce our agreements
When personal information is no longer required, we take reasonable steps to securely delete or anonymize it where appropriate.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information using commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Marketing Communications
If you subscribe to our newsletter or choose to receive promotional communications, we may occasionally send updates about new products, offers, or promotions.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us.
Transactional emails relating to your orders may still be sent even if you opt out of promotional communications.
9. Your Rights
Subject to applicable law, you may have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your information where legally permissible
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Withdraw consent where applicable
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Opt out of promotional communications
To exercise any of these rights, please contact us using the contact details below.
10. Children's Privacy
Our website is intended for individuals who are at least 18 years of age or who are using the website under the supervision of a parent or legal guardian.
We do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
The updated version will be posted on this page along with the revised "Last Updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
13. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us:
Legal Entity: Skypath Studios
Brand Name: Botanico
Website: www.botanico.in
Email: contact@botanico.in
Business Address: 7 A Thana Road , Shani Mandir ,Shivpuri Ghaziabad,Uttar Pradesh ,India 201009
Customer Support: +91 9718053887
