Terms & Conditions
Last Updated: June 30, 2026
Welcome to Botanico.
This website is owned and operated by Skypath Studios, operating under the trade name Botanico ("Botanico", "we", "our", or "us"). These Terms & Conditions govern your access to and use of www.botanico.in (the "Website"), including any purchases made through the Website.
By accessing our Website or placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, Refund Policy, and any other policies published on this Website.
If you do not agree with these Terms, please do not use our Website.
1. Eligibility
By using this Website, you confirm that:
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You are at least 18 years of age, or you are using the Website under the supervision of a parent or legal guardian.
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You have the legal capacity to enter into binding agreements.
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You will provide accurate and complete information when placing orders.
2. Use of the Website
You agree to use this Website only for lawful purposes.
You must not:
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Violate any applicable law or regulation.
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Attempt unauthorized access to our systems.
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Upload viruses or malicious software.
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Interfere with the operation or security of the Website.
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Misuse the Website or its content.
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Infringe our intellectual property rights.
Any violation may result in suspension or permanent termination of access.
3. General Conditions
We reserve the right to refuse service, restrict access, or cancel orders at our sole discretion where permitted by applicable law.
Information transmitted through the Website (excluding payment credentials) may pass through various networks to facilitate technical operations.
Payment information is processed securely through authorized third-party payment providers. Botanico does not store your complete debit card, credit card, CVV, UPI PIN, or net banking credentials.
4. Website Information
We strive to ensure that all information on our Website is accurate, complete, and up to date.
However, we do not warrant that:
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Information is always error-free.
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Product descriptions are always completely accurate.
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Prices remain unchanged.
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The Website will always be available without interruption.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
5. Products
Botanico offers handcrafted scented candles.
Because our candles are handcrafted, slight variations in:
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Wax appearance
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Color
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Fragrance intensity
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Surface texture
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Finish
may naturally occur and shall not be considered manufacturing defects.
Product photographs are provided for illustration purposes. Actual product colors may vary depending on your screen settings.
We reserve the right to:
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Limit purchase quantities
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Modify product specifications
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Discontinue products
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Update pricing
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Correct product information
without prior notice.
6. Pricing
All prices displayed on our Website are in Indian Rupees (INR).
Prices are subject to change without prior notice.
Applicable taxes, shipping charges, or promotional discounts will be displayed during checkout where applicable.
7. Orders and Acceptance
Submitting an order constitutes an offer to purchase our products.
Your order is accepted only after it has been confirmed and dispatched by Botanico.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
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Product unavailability
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Pricing errors
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Technical errors
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Suspected fraud
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Payment verification issues
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Duplicate or suspicious orders
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Circumstances beyond our reasonable control
Where payment has already been received for a cancelled order, the amount will be refunded through the original payment method.
8. Billing Information
You agree to provide complete, accurate, and current billing and shipping information.
Failure to provide accurate information may delay or prevent order processing.
9. Shipping and Delivery
Estimated delivery timelines are provided for convenience only.
Actual delivery may vary depending on:
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Delivery location
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Courier partner operations
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Weather conditions
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Public holidays
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Government restrictions
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Other unforeseen events
Once an order has been handed over to the shipping carrier, delivery timelines are largely dependent upon the courier partner.
10. Returns, Replacements & Refunds
Please refer to our Refund Policy for complete details.
Generally:
Replacement requests are accepted only if:
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The product arrives damaged.
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The wrong product has been delivered.
To qualify:
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The issue must be reported within 48 hours of delivery.
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Clear photographs or videos must be provided.
Returns or refunds are generally not accepted for:
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Change of mind
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Personal fragrance preferences
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Minor variations resulting from handcrafted production
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Slight color differences caused by display settings
Approved refunds will be processed through the original payment method.
11. Intellectual Property
All content available on this Website, including but not limited to:
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Logos
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Brand names
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Product names
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Photographs
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Product descriptions
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Graphics
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Designs
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Text
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Website layout
is owned by or licensed to Skypath Studios and is protected under applicable intellectual property laws.
No material may be copied, reproduced, modified, distributed, or commercially used without our prior written permission.
12. Third-Party Links
Our Website may contain links to third-party websites.
These websites operate independently of Botanico.
We are not responsible for their content, privacy practices, products, or services.
13. Disclaimer of Warranties
Our Website and all products are provided on an "as available" and "as is" basis except where warranties cannot legally be excluded.
We do not guarantee:
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Continuous Website availability
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Error-free operation
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Compatibility with every device
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That the Website will always be free of technical interruptions
14. Limitation of Liability
To the maximum extent permitted by applicable law, Skypath Studios (Botanico), its owners, employees, representatives, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
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Use of the Website
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Inability to use the Website
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Product purchases
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Delivery delays
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Website interruptions
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Errors or omissions in Website content
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
15. Indemnification
You agree to indemnify and hold harmless Skypath Studios, Botanico, its owners, employees, affiliates, and representatives from any claims, liabilities, losses, damages, costs, or expenses arising from:
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Your misuse of the Website;
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Your breach of these Terms & Conditions; or
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Your violation of any applicable law or the rights of any third party.
16. Force Majeure
Botanico shall not be responsible for delays or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, floods, fires, pandemics, strikes, transportation disruptions, internet outages, government actions, or other unforeseen events.
17. Termination
We reserve the right to suspend or terminate your access to the Website without prior notice if you violate these Terms or engage in unlawful or fraudulent activity.
Termination shall not affect any rights or obligations that accrued before termination.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in India.
19. Changes to These Terms
We reserve the right to modify or update these Terms & Conditions at any time.
Updated versions will be published on this page together with a revised "Last Updated" date.
Your continued use of the Website after any changes constitutes acceptance of the revised Terms.
20. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Legal Entity: Skypath Studios
Brand Name: Botanico
Website: www.botanico.in
Email: contact@botanico.in
Business Address: 7A Thana Road, Shani Mandir, Shivpuri, Ghaziabad, Uttar Pradesh 201009, India
Customer Support: +91 9718053887
